Shipping policy

Shipping Policy

At Ivy Glorè, we aim to provide a seamless and reliable delivery experience for all our customers. Here’s what you can expect:

Domestic Shipping (UK)

Royal Mail Tracked: Choose between 24 or 48-hour delivery services with in-flight delivery options. You'll receive simple notifications, including a 2-hour estimated delivery window and proof of delivery with a photo for peace of mind.
Guaranteed Delivery: Need it the next day? Our Royal Mail Special Delivery Guaranteed® service ensures delivery by 9am, 1pm, or by the end of the day, with a money-back guarantee and compensation options up to £2,500.
Sunday Delivery: Royal Mail Tracked 24® is available 7 days a week, including Sundays, at no extra cost.
Same Day Delivery: For urgent needs, we offer fast and flexible same-day delivery through Royal Mail's eCourier service.

International Shipping

Royal Mail International Tracked: Enjoy full tracking with delivery updates across 80+ countries. Expect delivery within 2-4 working days, with compensation up to £100.
- Untracked Options: We also offer budget-friendly untracked services to over 230 countries with a delivery aim of 3-5 working days.

Returns

Royal Mail Tracked Returns: Speed up your returns process with proof of posting and end-to-end tracking. Free doorstep collection is available, or drop off at thousands of locations across the UK. No printer? No problem! We offer printer-free returns for added convenience.

Sustainability Commitment

- We’re committed to reducing our carbon footprint by partnering with Royal Mail, the greenest carrier in the UK. Over 50% of their delivery routes are on foot, and they are rapidly transitioning to electric vehicles and renewable energy.

For any questions regarding shipping, feel free to contact us at help@ivygalore.com.